Collector’s Edition Support

We are aware that a small portion of customers have reported their Gears of War: E-Day Collector’s Edition statue arriving with damaged components.

Our teams are actively investigating the issue and working to determine next steps.

Customers experiencing issues with their order should contact their retail partner and submit a request so we can better understand and document impacted orders.

North America/Americas, UK, and EU Customers:

• DPI: Submit a Request

Australia and New Zealand Customers:

• JB Hi-Fi: Help & Support – JB Hi-Fi
• EB  Games: EB Games Australia

We appreciate your patience and thank you for your continued support.